At Ewan Layered, we strive to ensure that our customers are satisfied with every purchase. Please review our return and refund policy below:

Returns

• We accept returns only if the product delivered is defective, damaged, or incorrect.
• Customers must notify us of the issue within 48 hours of delivery by contacting us at 📧 [email protected].
• To be eligible for a return, the product must be unused, in its original packaging, and accompanied by proof of purchase.

Refunds

• Since we operate on Cash on Delivery (COD) only, refunds are provided as store credit or product replacement.
• In cases where a replacement is not possible, we may arrange a cash refund upon confirmation.
• Refund processing time may take 7–10 business days after the returned product is received and inspected.

Non-Returnable Items

• Certain items such as personal care products, customized goods, or items marked “Final Sale” cannot be returned.

Exchange

• Exchanges are subject to product availability. If the desired item is out of stock, a store credit will be issued.

Contact Us

For any concerns regarding returns or refunds, please reach out to us:
📧 [email protected]